a) Foundations of Business b) Foundations of Self c) Managing - Self, others, units, departments (includes EQ training) d) Leading - training internal mentors, trainers and coaches
Business Communication Programme:
Verbal
Written
Body Language
Business Writing Skills
Conflict Resolution
Management & Leadership Programme:
Middle Management – 2 day programme
Additional:
Stress Management
Time Management
How to conduct meetings
How to motivate your workforce
Negative Feedback
Client Services:
Communication – WOW your Clients
Life Skills Training for general workforce:
2-day programme
Customer Service Programmes
Diversity Management
Negotiation and Conflict
Frontline Reception / Secretarial
Recruitment and Selection
Interviewing, Behavioural Interviewing Skills
Performance Management & Appraisal Systems
Negative Feedback
Building High Performance Teams
Position Analysis Questionnaires
Job Descriptions / Job Grading
Training Modules Order On-line
Don't have time to send staff on training? We offer a cost effective way to make it easier for Companies, order your module on-line and train at your own leisure. Contact heather@synergyhr.co.za for an on-line version of any of our courses.
